Company Description
Our client is seeking a dynamic and experienced Salesforce Development Manager to lead and manage both software development (4 people) and IT infrastructure functions (1 person) within their organization. This role requires a hands-on leader with a strong background in Salesforce development capable of overseeing a small but impactful team. The ideal candidate will bring expertise in Salesforce platform development, web applications, and warehouse management systems, while also managing IT operations. This role is a hybrid model in Vancouver, Washington.
Responsibilities
Team Leadership:
- Lead a four-person development team, fostering collaboration, innovation, and professional growth.
- Manage and support a small IT infrastructure team, ensuring reliable and secure systems.
- Align team efforts with organizational goals and ensure delivery of high-quality work.
- Oversee hiring, training, and performance evaluations to build a high-performing IT department.
Salesforce Development:
- Guide and mentor the Salesforce development team, providing technical leadership and support.
- Oversee the design, architecture, and deployment of Salesforce Sales Cloud and custom applications.
- Collaborate with stakeholders to gather requirements and translate them into effective solutions.
- Stay updated on Salesforce features, recommending tools and processes to optimize performance and scalability.
IT Infrastructure Oversight:
- Supervise IT operations, including PCs, servers, networks, security protocols, and telephony systems.
- Ensure robust support processes and maintain high levels of customer satisfaction.
- Monitor and enhance system reliability, security, and performance.
Strategic Planning and Execution:
- Contribute to annual budgeting processes, ensuring alignment with financial targets.
- Manage vendor relationships, including selection, contract oversight, and performance evaluation.
- Ensure compliance with industry standards and internal policies.
Qualifications
- 6+ years of software development experience, with 3+ years managing teams.
- Proficiency in Salesforce development (Apex or similar languages) and architecture.
- Experience with web applications, warehouse management systems, and IT infrastructure.
- Strong project management skills; PMP certification is a plus.
- Technical aptitude with the ability to bridge business and technical needs.
- Exceptional problem-solving, organizational, and communication skills.
- Familiarity with healthcare systems is a bonus but not required.
